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  Family Savings Club: FAQs
 

Q: How long does it take to activate my benefits?
A: As a customer, you'll enjoy instant access to the program. Your full benefits are 100% activated the moment you sign up, and you'll find great ways to save on everyday purchases and services that your whole family will enjoy!

Q: How do I access the savings?
A: We want you to use your benefits as much as possible. And we make it easy. Once you enroll and become a customer you'll receive a welcome email confirming your sign up, with links and information for all program materials and customer services! This will include your username and your password. Your username is your ten digit telephone number, and your password is your five digit zipcode. Great savings tips and advice are just a phone call or click away, so you'll find great ways to save on everyday purchases and services that your whole family will enjoy! We're available for live, responsive help over the phone, online, or via email 24/7, and we guarantee that you'll be delighted with this program, so login now!

Q: Is my privacy protected?
A: Family Savings Club is committed to protecting the privacy of our customers. Click here to read our privacy statement.

Q: Does Family Savings Club cover my entire family?
A: Yes. Your entire household is entitled to enjoy your Family Savings Club benefits.

Q: Is there a total limit on my savings or benefits?
A: No. There are no caps or limits on how much you use the program, or how much you save. We encourage you to use the program as much as you can, and to save as much as you can!

Q: Can Family Savings Club be used in conjunction with other discounts?
A: Typically, no. Family Savings Club discounts and deals may not be combined with other promotional discounts or deals on the same benefits, savings, retailers, or services. These include discount-priced daily specials, sale items, senior citizen rates, early-bird specials, etc. These discounts are exclusive, and may not be combined with awards, programs, other discount-dining programs or offers.

Q: How do I contact Customer Services?
A: We're available for online, or via email 24/7, and we guarantee that you'll be delighted with this program because your total satisfaction is important to us! At Family Savings Club, we're committed to providing an awesome customer experience, hassle-free services, and helping customers squeeze the most out of their account! You can also call Customer Services at 1-800-614-6055, Monday - Friday, 10 AM - 8 PM EST.

Q: What's the catch?
A: With Family Savings Club there is no catch! In fact, we've designed this to be an excellent hassle-free experience! No more surfing the web for hours, and stressing out over where to hunt for bargains or get the best advice - We've taken the hassle out of finding real savings, and made it fun & easy by doing all the legwork for you, and getting you lower prices and better services than you can typically find on your own! There are no catches, no hoops to jump through, no hidden fees and no hassles. You've got nothing to lose by giving Family Savings a try today!

Q: How do I cancel?
A: We work very hard to insure the Family Savings Club is full of great value for you. If you're not fully satisfied, you can cancel whenever you want. You can cancel online, or over the phone. In order to cancel online you need to first log in. Once you are logged in click on "My Account", and you will find cancellation information on that page. You can also call Customer Services at 1-800-614-6055, Monday - Friday, 10 AM - 8 PM EST.

Q: I can't login / My Username or Password doesn't work
A: If you're having trouble logging in, please visit this page or call Customer Services at 1-800-614-6055.

 
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